Office Hours and Appointments:

La Grange office:
Monday, Tuesday & Wednesday 8am - 9pm
Thursday & Friday 8am - 5pm
Saturday 8am - 1pm

Summit office:
Monday - Friday 8am - 5pm

We are pleased to offer same day appointments. Please call ahead for office appointments, as we will be unable to accommodate walk-ins. We understand that emergencies do arise, and we will make every effort to see your child in a convenient and timely manner. For the consideration of all children, please be on time.

Cancellations:

Please call ahead if you are going to be late or unable to make your appointment. We reserve the right to charge for any appointments that are not cancelled with a 24-hour notice.

Telephone Calls:

For non-emergency issues, we request that you call during regular office hours. Our staff and physicians will be happy to make appointments, referrals, and refill prescriptions for you during these times. After office hours, there will be an answering service that will forward emergency phone calls to the physician on call. Please have a pen, paper, and your pharmacy phone number ready when the physician calls you back.

Fees and Payment:

We currently accept most insurances. If you do not have insurance, we request that payment be made at time of service. Co- payments will be collected at patient registration, and insurance information will be verified at this time. Please bring your insurance cards with you at each visit. If you have any billing questions, please do not hesitate to discuss them with our billing department.

Information for Parents-to-be:

We would be delighted to have your new baby as a member of our practice. We would be happy to meet you and to give you a tour of our office. Please call us to set up a complimentary appointment to meet our physicians and staff or visit with our doctors at one of our open houses. Open houses are held at our La Grange office on the first Tuesday of each month at 5:30pm and at our Summit office on the third Tuesday of each month at 5:30pm.

Our physicians provide newborn coverage and see infants born at Baptist Northeast. At other hospitals, physicians who are specialized in neonatal care will see your baby in the nursery. An initial checkup for your infant will be scheduled shortly after discharge from the hospital, as directed by the neonatologist.